PTC Home Concierge
Technology That Works Quietly in the Background
Managed cybersecurity, smart-home IT, and strategic support for homes and businesses that can’t afford downtime.
Concierge IT
Managed security
Smart-home systems
Strategic advisory
The problem
Home Tech Shouldn’t Be This Frustrating
You shouldn’t have to be your own IT department.
The solution
Your Personal IT Team at Home
PTC Home Concierge is a premium, subscription-based service that manages your home technology for you.
We fix the problems you see, prevent the ones you don’t, and keep the systems your household depends on running quietly in the background.
What you get
Everything Covered. Nothing to Worry About.
Performance
- WiFi optimization and coverage fixes
- Device speed and reliability improvements
Security
- Safe browsing for your entire family
- Network protection and monitoring
Convenience
- Help with any tech issue, anytime
- New device setup and integration
Smart Home
- Setup and optimization for lighting, audio, and cameras
- Seamless system integration
How it works
Simple, Fast, Done Right
After that, we handle it so you don’t have to.
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Book your free Home Tech Audit
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We identify issues and opportunities
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We optimize and manage everything for you
Trusted support
Trusted by Homeowners Who Value Their Time
“Our WiFi finally works everywhere in the house.”
“I don’t worry about tech anymore.”
“Best decision we made after moving.”
Membership options
Protection Against the Tech Problems That Cost More Than Money
The right plan costs less than your internet bill plus a coffee habit, and one prevented issue can pay for itself.
Video calls, deadlines, and remote work should not depend on DIY troubleshooting.
Family devices, work laptops, cameras, and smart systems need real protection.
Your time is better spent anywhere other than router apps and support forums.
Core
$2,000/year
Reliable, stress-free home technology support for households that want everything working properly.
- Ongoing support and optimization
- WiFi and network performance management
- Smart home and connected device support
- Annual full-home technology assessment
- Quarterly proactive check-ins
- Coverage for your most important household devices
Best fit for busy households
Priority
$3,000/year
Expanded support and faster response for busy households that rely heavily on technology every day.
- Everything included in Core Membership
- Priority support and accelerated response times
- Expanded support capacity for higher-touch households
- Enhanced oversight and proactive optimization
- Support for larger smart home ecosystems
- Quarterly proactive check-ins and performance reviews
Elite
$5,000/year
Fully managed home technology support for households where reliability, responsiveness, and convenience are non-negotiable.
- Everything included in Priority Membership
- Unlimited remote support
- Same-day response target for critical issues
- Dedicated concierge-level assistance
- Annual white-glove in-home optimization visit
- Advanced smart home and network oversight
- Coordination with third-party vendors and installers
- Travel and remote connectivity assistance
Not sure which plan fits? Start with the free audit and we’ll recommend the right level of coverage.
Book Your Free Home Tech AuditRisk reversal
No Guesswork.
No Risk.
If we can’t improve your setup, you don’t pay.
FAQ
Answers Before You Book
What if I don’t use all my hours?
We proactively reach out to ensure your home is always optimized.
Is this only for tech-heavy homes?
No. This is for anyone who wants their tech handled properly.
How fast is support?
Most issues are handled same-day.
Do you come on-site?
Yes, when needed.
Free home tech audit
Stop Wasting Time on Tech Problems
Takes 2 minutes. No obligation.